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Guidelines & Sample Policies

State guidelines & best practices

The Office of the Governor and numerous state agency representatives worked collaboratively to create guidelines to assist agencies currently using social media and to encourage social media use to engage Washington state citizens.

The purpose of this document is to provide guidelines for social media use in Washington state government. State agencies can use these guidelines as a component of agency policy and procedure development as they see fit.

These guidelines are based on the shared experiences of other states, state agencies, industry best practices, and social media research. Given the evolving nature of social media, agency guidelines and policies related to social media should be reviewed and updated periodically as technologies or law develop. Staff should be trained accordingly.

State agency policies

City department policies