Office of the Family and Children's Ombudsman

The Family and Children's Ombudsman investigates complaints in Washington state about agency actions or inaction that involve:

  • Any child at risk of abuse, neglect, or other harm.
  • A child or parent involved with child protection or child welfare services.

We intervene in cases in which we have determined that an agency's action or inaction is unauthorized or unreasonable. In addition to addressing complaints, we work to identify system-wide issues and recommend appropriate changes in public reports to the Governor, the Legislature and agency officials.

What's New

OFCO in the News

Report critical of Colville CPS - Sophia Aldous
The Statesman Examiner | June 17, 2009

Newly signed bills boost foster parent rights - Adam Wilson
The Olympian | May 15, 2009

New DSHS chief is inheriting Colville debacle
The Olympian | May 14, 2009

Child Welfare System in Colville Faces Criticism
Northwest Public Radio | May 11, 2009

Our View: Is it just Colville with child welfare office problems?
The Spokesman Review | May 10, 2009

Reports fault Colville child services - Kevin Graman
The Spokesman Review | May 7, 2009

Ombudsman office cites crisis of confidence in CPS - Adam Wilson
The Olympian | May 6, 2009

Report critical of Colville DSHS office - Associated Press
The Chronicle | May 6, 2009

Report says DSHS complaints hit 'all-time high' - Rebecca Nappi
The Spokesman Review | January 23, 2009

Investigators: Report says state unfairly picks foster care over family - Susannah Frame
King 5 | January 15, 2009

Investigators: Grandparents passed over in favor of foster care - Susannah Frame
King 5 | December 11, 2008

Kids give foster care solid marks - Kevin Graman
The Spokesman Review | September 5, 2008

This is just the tip of the iceberg - Sophia Aldous
The Statesman Examiner | August 13, 2008

Colville's child services under investigation - John Langeler
KXLY | August 11, 2008

State investigates child welfare office - Alison Boggs
The Spokesman Review | August 10, 2008

Foster-care system still struggling - Maureen O'Hagan
Seattle Times | August 10, 2008