Welcome to the Office of the Education Ombudsman.

The Office of the Education Ombudsman (OEO) helps solve conflict and disputes between Washington families and elementary and secondary public schools so that students have every opportunity to stay in school and succeed. We are part of the Governor’s Office and function independently from the public school system.

OEO advocates for fair processes for students in public schools. Our vision is that Washington state students, families, and educators become empowered partners in a fair, equitable public education system that is responsive and accountable to all.

OEO is the first Ombudsman Office of this kind in the nation. Our services are conducted over the telephone and are free and confidential. As impartial third parties, we provide consultation, coaching, facilitation, and mediation services.

The Office of the Education Ombudsman (OEO) contributes to quality public education, student academic success, and to the closing of the achievement gap.

We are a toll-free call away. Call us at 1-866-297-2597.

We listen. We inform. We help solve problems.